To achieve our goals, our corporate strategy guides how we work with our customers and employees, how we serve our markets, how we grow our company, and how we achieve our financial goals.
Our strategy comprises seven key objectives that ensure we remain customer-connected in everything we do:
Present One Face to Customers and Partners
Catkin Engineering Sales & Services, Islamabad, is a company of many products and services. Indeed, this quality is a key strength, as we can offer our customers a broad selection of products most suited to their unique needs and industries.
Target acquisition for Success
To expand our expertise and broaden our offerings to meet the growing needs of our customers, we have sought the best in the business. By expanding our product portfolio, we are better positioned to meet the evolving needs of our customers
We are selective in our acquisitions, choosing those companies that complement Catkin in terms of their corporate leadership, comparable goals and objectives, culture, products and markets, corporate stability, and product and market experience.
Keep Customers for Life
We are creating lasting relationships with our customers in many ways. With our full complement of products, and supported by our market and product strategy, our customers can now easily migrate from starter products to our more advanced applications.
Attract New Customers
Many of our customers have come to Catkin Engineering Sales & Services through acquisition. Others have joined the Catkin Engineering Sales & Services family as first-time purchasers of our Quality Products. From these points of entry, new and existing customers continually offer us suggestions and insight to help refine our products and services. We encourage this participation through ongoing surveys and special programs. We gain hundreds of new customers annually. This shows the trust and durability of our products.
Become a Great Employer in Our Markets
Many employees have joined Catkin Engineering Sales & Services, Islamabad, through our company acquisitions. With these transactions, we have ensured that our acquired companies share a similar set of core values to help successfully merge cultures.
To the advantage of our customers, these employees bring new ideas, fresh perspectives, and solid experience. And because of our decentralized approach, we can leverage individual employee strengths and specialties across the company regardless of employee location.
In retaining these employees, and in attracting the best and the brightest, we offer:
Career advancement to not only move up, but across the organization;
Ability to leverage employee strengths and specialties, without relocation;
Multiple avenues of communication to keep employees informed,
from the Managing Partner on through to front-line managers.
Consistently Achieve Financial Results
We believe we are on the right path to success. With our strategic objectives, we have set a course that is yielding the results we want. Our business with existing customers is driven by a broad range of established, market-leading products, services that encourage a loyal customer following, clear product migration paths, and a focus on serving the specific needs of vertical markets.
Our strategy as a customer-connected company is solid:
We offer our customers products and services for the lives of their home/businesses;
We can provide them with products that span the full range of business management needs;
We offer migration paths to more advanced products and services for customers as their businesses grow;
We have strength in key vertical industries, offering integration among our products and providing a
common face to customers in the markets we serve;
We leverage employee strengths, companywide, across all product lines.